E-Logistics and International Supply Chain Management Essay

E-Logistics and International Supply Chain Management - Essay Example This report stresses that the service management activities of a company aptly use the internet and other information and communication technologies. This is because it is the only source of information for the customers of the business. The use of internet is done to provide real time data to the customers, especially related to the interfaces with the functions of the operations and logistics departments. The internet has major impacts ion these processes in both the downstream activities and the internal parts of the supply chain. The internet is used for the recognition of events and understanding the opinion of the customers and is also used to communicate effectively with the customers regarding their needs and the responses of the company. This paper makes a conclusion that the impact of the internet is a major area of focus in the supply chain management process. The development of e-SCM is only a step forward to integrate internet effectively in the supply chain and logistic processes. The main impact of internet is that it allows the sharing of real time data which is very useful for the smooth functioning of the supply chain management system. The use of internet can lead to several benefits like there reduction in the costs, maintenance of optimal inventory levels, proper allocation of stocks, advanced planning and proper forecasting of the demands and quick response to the anticipated market demands.